Omnichat logo

Success Stories

Trusted by 5,000+ brands worldwide, Omnichat equips companies to provide a seamless shopping experience so as to capture opportunities arising from an omnichannel business environment. Check out our success stories with renowned brands such as Sasa Cosmetic, Lukfook Jewellery, Timberland and LEGO.

Hero Story
One-stop Customer Service System
Broadcast
Customer profile & Purchase record
Automated Chatbot
Omni Customer

When starting digital transformation, we didn’t just adopt a tool, we set to redefine investor engagement. Partnering with Omnichat, we turned WhatsApp into our primary engine for high-value client retention and cross-border conversions.

Chloe Fan, Senior Marketing Manager, International Residential at JLL
One-stop Customer Service System
Broadcast
Customer tags
Automated Chatbot
OMO Sales
Coupons
Gamification
Broadcast
Automated Chatbot
OMO Sales
Coupons
Omni Customer
Broadcast
Customer tags
Automated Chatbot
Product Referral Link
FB / IG Comment Auto-reply
Broadcast
Customer tags
Customer profile & Purchase record
Automated Chatbot
Broadcast
Customer tags
Automated Chatbot
OMO Sales
Coupons
Omni Customer
One-stop Customer Service System
Broadcast
Customer profile & Purchase record
Automated Chatbot
Coupons
Gamification
Broadcast
Customer tags
Automated Chatbot
OMO Sales
One-stop Customer Service System
Broadcast
Customer tags
Customer profile & Purchase record
Automated Chatbot
Broadcast
Customer tags
Automated Chatbot
OMO Sales
One-stop Customer Service System
Broadcast
Automated Chatbot
Coupons
One-stop Customer Service System
Broadcast
Customer tags
Automated Chatbot
Coupons
Website Remarketing
Broadcast
Customer tags
Automated Chatbot
Coupons
One-stop Customer Service System
Broadcast
Automated Chatbot
OMO Sales
Coupons
Gamification
Website Remarketing
One-stop Customer Service System
Broadcast
Customer tags
Automated Chatbot
Abandoned Cart Remarketing
Broadcast
Automated Chatbot
OMO Sales
Product Referral Link
Coupons
Abandoned Cart Remarketing
Website Remarketing
One-stop Customer Service System
Broadcast
Automated Chatbot
Coupons
Website Remarketing
One-stop Customer Service System
Broadcast
Automated Chatbot
OMO Sales
Coupons
Customer tags
Customer profile & Purchase record
Automated Chatbot
OMO Sales
Product Referral Link
One-stop Customer Service System
Automated Chatbot
OMO Sales
Coupons
Gamification
Omni Customer
Abandoned Cart Remarketing
Website Remarketing
One-stop Customer Service System
Broadcast
Customer tags
Customer profile & Purchase record
Automated Chatbot
OMO Sales
Coupons
Gamification
Speaker

Bacalhau Entertainment | Tomy Chan, Marketing Manager
Omnichat | Wendy Chan, Senior Account Director

Information
Type | Webinar
Date | 2026/09/16 Wednesday
Time | 14:30
-15:30
Location | Zoom
Speaker

Meta | Winnie Tsui, Agency Partner, Greater China Region
Meta | Joey Cheung, Agency Solutions Manager, Greater China Region
SHOPLINE | Vincent Kan, General Manager
Q-Pets | Kara Chan, Business Insight and Transformation Manager
Omnichat | Billy Kwan, Senior Account Director

Information
Type | Seminar
Date | 2026/09/04 Friday
Time | 14:30
-17:30
Location | Meta Hong Kong Office

Book a Demo

See how Omnichat helps brands automate marketing, sales and customer support across WhatsApp, Instagram, Facebook, LINE, WeChat and live chat with an AI-powered omnichannel CRM.
1-on-1 consultation
Tailor-made omnichannel CRM solution
Relevant success cases for your industry
*By submitting the form, I agree to receive marketing communications and other promotional offers from Omnichat.

Complete Ecosystem for Omnichannel Conversational Commerce 

Official Partners

official Partner-1

Supports  eCommerce & CRM Integration

Achieve
0
x conversion rate
with Omnichat
1-on-1 consulation
Tailor-made solutions
Successful use cases
Success
Thanks for filling out your information, and we will get in touch soon!