Timberland
With Omnichat, Timberland successfully directs online visitors to salespeople at physical stores and reach a 7x conversion rate.
– JJ, Senior Marketing Manager of Timberland (Hong Kong and Taiwan)
Leverage WhatsApp games to interact with customers, replacing traditional text messages and enhancing the shopping experience.
Customise game draw frequency, prize quantity, and winning probabilities with five modules that align with marketing strategies
Customers can earn more drawing chances by inviting friends, automatically attracting new customers
Get real-time gameplay stats, track participants, and friends, game sharing, and export winning records anytime
Support WhatsApp, Facebook Messenger, Instagram Direct, LINE Official Account
Leveraging broadcast messages, FB / IG posts, Chatbot interactions, and in-site messages to invite visitors to play games and subscribe to your account, boosting engagement rates and increasing conversion opportunities.
Create extraordinary shopping experiences for your customers! With just one click, customers can invite their friends to join the game, resulting in free advertising, increased brand awareness, and customer loyalty.
Store customers who subscribe to WhatsApp / FB / IG can participate in interactive games, bridging the offline and online experience.
Additionally, you can offer exclusive games for customers who reach a certain spending amount to increase the average customer spending.
Achieve a 10x Increase in Conversion Rates
with a ROAS of over 100%
With Omnichat, Timberland successfully directs online visitors to salespeople at physical stores and reach a 7x conversion rate.
– JJ, Senior Marketing Manager of Timberland (Hong Kong and Taiwan)
Leveraging the power of WhatsApp, FILA pushed on its digital transformation strategy by adopting Omnichat’s chat commerce solutions to deliver a complete and multi-faceted shopping experience, and its website conversion jumped by 3.5 times.
– Matthew Tam, eCommerce Manager of FILA
Eu Yan Sang adopted a new retail approach ‘Online-merge-Offline’ to help deliver the omnichannel customer experience, and its Gross Merchandise Volume (GMV) has increased by 10 times.
– Vivian Chan, Senior Manager (E-Commerce) of Eu Yan Sang (HK) Limited
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View More Features
Creating personalised customer social profiles by collecting and mapping identities from multiple channels.
Boost conversion rates by triggering in-site notifications based on customer page visits and dwell time.
Increase customer engagements through interactive games on WhatsApp, Facebook and LINE.
Create coupons to amplify conversion rates for marketing campaigns and VIP customers.
Broadcast messages to your WhatsApp, FB, and LINE targeted contacts. Get reports with opens, clicks, and revenue records.
Enhance customer support with automated messaging, marketing, and shopping experiences in a seamless manner.
Bind customers to specific sales representatives for 1 on 1 personalised service. Automatically calculate sales performance for revenue recognition.
Multiple stores and salespeople can collaborate using one WhatsApp / LINE official account, with the flexibility to customise message settings and customer allocation rules for each store.