Create your own WhatsApp store that allows customers to browse products or services through WhatsApp Catalog, and complete payment and checkout process in chats.
Import product catalog to WhatsApp
Customers browse products or service on WhatsApp
Customers pay directly on WhatsApp
Showcase your products on WhatsApp! Set up your WhatsApp Catalog for customers to easily browse your products anytime. Confirm orders and make payments in one tap. Operate your store 24/7 throughout the year, cultivating a speedy checkout process!
In addition to self-ordering through WhatsApp, salespeople can create orders and provide payment links to customers following their conversations, seizing every sales opportunity!
WhatsApp payment supports various payment methods with convenience, security and credibility to instantly boost revenue.
Dashboard records the generated sales revenue through payment links, facilitating the calculation of salesperson performance and boosting their motivation.
Loved by
Eu Yan Sang adopted a new retail approach ‘Online-merge-Offline’ to help deliver the omnichannel customer experience, and its Gross Merchandise Volume (GMV) has increased by 10 times.
– Vivian Chan, Senior Manager (E-Commerce) of Eu Yan Sang (HK) Limited
Leveraging Omnichat’s chat commerce solutions, Lukfook can automatically divert online customers’ enquiries to its jewellery consultants via WhatsApp Business, delivering a seamless and personalised shopping experience with warmth.
– Candy Tsui, Marketing Director of Lukfook Holdings
Kidsland(LEGO®️ Certified Store) introduced Omnichat’s OMO solution to provide personalised service, and earned $600k revenue in 2 weeks.
– Ching Yiu Lee, Chairman and CEO of Kidsland
Leveraging WhatsApp Chat Commerce, Venchi increased click rate by 5x and achieved sales by 2x in VIP Week.
– Alvin Tang, Regional E-commerce Manager
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View More Features
Creating personalised customer social profiles by collecting and mapping identities from multiple channels.
Predefined replies of Frequently Asked Questions to resolve customer issues.
Collect customer feedbacks after conversations to improve service quality.
Integrate messages from WhatsApp, Facebook, Instagram, LINE, WeChat and website live chat, and provide customer service across channels.
Send unchecked reminders with text and images to non-converting customers via WhatsApp, Facebook or LINE automatically.
Boost conversion rates by triggering in-site notifications based on customer page visits and dwell time.
Increase customer engagements through interactive games on WhatsApp, Facebook and LINE.
Create coupons to amplify conversion rates for marketing campaigns and VIP customers.
Broadcast messages to your WhatsApp, FB, and LINE targeted contacts. Get reports with opens, clicks, and revenue records.
Enhance customer support with automated messaging, marketing, and shopping experiences in a seamless manner.
