From the initial consultation to post-treatment care, create seamless personalized services through smart communication and precise data, boosting appointment conversions and customer lifetime value.
Marketing brings people in, but without tracking behaviors or responding in real-time, brands miss the chance to turn interest into sales.
Messages from WhatsApp, LINE, Facebook, and your website are handled manually—wasting time and risking errors.
Without complete customer profiles, it’s hard to personalize recommendations or build long-term value.
Set your own keywords—like “facial,” “slimming,” or “treatment”—and let every message find the right expert automatically. Your team replies faster, and customers get the professional care they expect.
Start the conversation with a few quick questions—like skin type or skincare goals—and use the answers to tag each customer instantly.
With these tags, you decide how to group your audience and send targeted campaigns that match real needs, spark interest, and drive results.
Give customers the option to pick their preferred consultant—based on location or personal preference.
Every conversation starts with choice, comfort, and a sense of connection that strengthens loyalty from the very first reply.
Great results are just the start—today’s beauty clients expect personalized follow-up and attention.
With automated messages like treatment check-ins, skincare reminders, and exclusive offers, your brand stays present, deepens trust, and turns every session into long-term loyalty.
Start the conversation with a WhatsApp Flow—ask about concerns like oiliness, dark spots, or sensitivity—and recommend the right products based on each answer.
From expert picks to curated bundles and exclusive offers, every customer gets a solution that feels personal and on point.
Achieve a 10x Increase in Conversion Rates
with a ROAS of over 100%
WhatsApp 有助提升客戶服務的效率，自動聊天機械人高效處理超過 90% 的一般查詢，讓團隊能夠專注於市場推廣工作及維繫客戶關係。
– 香港人壽 首席市務總監 Jonathan Ko
透過 WhatsApp Broadcast 一次傳送大量訊息予顧客，於顧客旅程的各個階段精準觸及目標客戶，訊息開啟率高達 80%，點擊率亦達到 10%！
– 大昌行汽車 市場營銷主管 Geoffrey Ng 及 資訊科技主管 YP Chiu
利用 WhatsApp Broadcast (廣播訊息) 一次向大量顧客發送營銷優惠，顧客可即時於 WhatsApp 跟健康顧問進行購買及預約領取試用裝，創造出高達 50% 的點擊率(CTR) 。
– 維特健靈 集團資訊科技總監 Terrence Siu
萬寧透過 WhatsApp 和顧客建立個人聯繫，WhatsApp 的訊息開啟率比 SMS 的高出 3 倍，而 WhatsApp 的訊息點擊率更比 Email 高出 8 倍。
– Jammy Chiu, Head of Digital Business of Mannings
Benefit 顧客於網站或通訊軟件，直接預約其皇牌蜜蠟修眉、脫唇毛等專屬服務，令預約率大幅提高30%！
– Benefit Cosmetics 零售和營運經理 Sue Leung
預約示範
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整合多個社交媒體，包括 WhatsApp、Facebook、Instagram、LINE、 WeChat 以及網站 Live Chat 實現自動化客服，節省 50% 溝通時間。
全天候自動回覆，支援 WhatsApp、Facebook Messenger、Instagram、LINE 官方帳號、官網 Live Chat，創造無縫的客服、營銷與購物體驗。
