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How MEDILASE Revolutionised the Aesthetic Customer Journey with Omnichat’s WhatsApp OMO Strategies

One-stop Customer Service System
Broadcast
Customer profile & Purchase record
Automated Chatbot
Coupons
Gamification

By leveraging 24/7 chatbots and facilitating cross-team collaboration, we have better managed our customer service teams and ultimately improved our service standards.

KC Ng, CEO of MEDILASE
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SMCP Revolutionised Customer Engagement Through WhatsApp, Hits 14% CTR

Broadcast
Customer tags
Automated Chatbot
OMO Sales

Imperial Healer delivered personalised and interactive sales on WhatsApp, reaching an 18% message click-through rate

One-stop Customer Service System
Broadcast
Customer tags
Automated Chatbot

Mannings achieved a 40% increase in ROI via WhatsApp

Website Remarketing
Broadcast
Customer tags
Automated Chatbot
Coupons

Vita Green reached 50% click-through rate and 60% automation via WhatsApp

One-stop Customer Service System
Broadcast
Automated Chatbot
OMO Sales
Coupons
Gamification
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了解跟你相似的品牌使用 Omnichat 成效

QV Skincare x Omnichat: Data-Driven New Retail

Speaker

Ego Pharmaceuticals | Eva Ng, Marketing Manager
Omnichat | Ken Li, Account Director

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Type ｜ Webinar
Date ｜ 2026/03/11 Wednesday
Time ｜ 14:30
-15:30
Location ｜ Zoom
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