WhatsApp Business API

Over 1.6 billion people are using WhatsApp every day.

Using WhatsApp Business API to connect users, brands & companies can enjoy team collaboration on both sales and customer service, as well as automatic reply like chatbot features.

Building a wonderful customer experience to your users on WhatsApp

With Omnichat, all team members share a single Official WhatsApp Business API account to chat with customers

Team Collaboration on Sales and Customer Service

Omnichat can support unlimited team members to use a single WhatsApp Business API to do sales and customer services.

Support Web & Mobile Apps
Support message status such as received or read.
Assign teammates to follow up
Support user tagging and segmentation
Support saved reply

All customer information and conversation records are permanently stored in a secured cloud server.

Intelligent Chatbot

With Omnichat, you can setup an intelligent chatbot to do automated reply to users, and reduce the human effort for customer service.

Simple UI for Chatbot setup
DIY your chatbot anytime
Switch between hunan & bot
Multilingual support

Using chatbot to automatically serve your customers at the right time.

Broadcast Messages

With Omnichat, you can schedule and send broadcast message, such as event notifications, arrival notifications.

Support text
Support images
Support videos
Support documents such as PDF, DOC, EXCEL, etc.
Support quick reply button

With reports to show the records of status, such as message sent, read, clicked, etc.

Enterprise-Level Report

Omnichat provides a variety of different enterprise-level performance reports. It helps you to manage your teams’ KPI and performance.

Support Customer Service KPI Report
Support Sales Performance KPI Report
Support Broadcast Message Report

Who needs WhatsApp Business API？

Features	WhatsApp Messenger	WhatsApp Business App	WhatsApp Business API
Type	WhatsApp Personal	WhatsApp Business	WhatsApp Business Official Account
Business Info Display
Chat History Backup	On Mobile	On Mobile	Cross-device synchronization from cloud storage
Saved Reply
Team Collaboration			Supported by Omnichat
Broadcast Messages			Supported by Omnichat
Chatbot			Supported by Omnichat
Green Tick
Application Method	App Store	App Store	Apply through Official WhatsApp Business API Providers

WhatsApp Messenger

WhatsApp Business App

WhatsApp Business API

Type	WhatsApp Business Official Account
Business Info Display
Chat History Backup	Cross-device synchronization from cloud storage
Saved Reply
Team Collaboration	Supported by Omnichat
Broadcast Messages	Supported by Omnichat
Chatbot	Supported by Omnichat
Green Tick
Application Method	Apply through Official WhatsApp Business API Providers

Who's also using WhatsApp Business API

All of them choose to use WhatsApp Business API Including Customer Brands and Businesses.

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WhatsApp Business API official provider

Omnichat provides the professional WhatsApp Business API application services.