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Success Stories

Trusted by 5,000+ brands worldwide, Omnichat equips companies to provide a seamless shopping experience so as to capture opportunities arising from an omnichannel business environment. Check out our success stories with renowned brands such as Sasa Cosmetic, Lukfook Jewellery, Timberland and LEGO.

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MS.RIGHT MEDICAL Boosts Appointment Attendance by 80% via Omnichat Precision WhatsApp Broadcasts

Broadcast
Customer tags
Automated Chatbot
Product Referral Link
FB / IG Comment Auto-reply

Omnichat automates our complex booking process, allowing our team to focus entirely on professional treatments and consultations. Balancing operational efficiency with a personalised customer experience is key to winning long-term trust.

The customer service team at MS.RIGHT MEDICAL
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CreFIT x Omnichat: Setting a New Standard for Digital Loans with 37% Efficiency Surge via WhatsApp

Broadcast
Customer tags
Customer profile & Purchase record
Automated Chatbot

How QV Skincare Achieved 74% New User Growth via WhatsApp CRM and Omnichat

Broadcast
Customer tags
Automated Chatbot
OMO Sales
Coupons
Omni Customer

How MEDILASE Revolutionised the Aesthetic Customer Journey with Omnichat’s WhatsApp OMO Strategies

One-stop Customer Service System
Broadcast
Customer profile & Purchase record
Automated Chatbot
Coupons
Gamification

Volvo Transforms Customer Engagement with WhatsApp Automation

Broadcast
Customer tags
Automated Chatbot
OMO Sales

Eatizen Attained a 50-100% ATV Uplift with Omnichat’s AI-Driven WhatsApp Commerce

One-stop Customer Service System
Broadcast
Customer tags
Customer profile & Purchase record
Automated Chatbot

SMCP Revolutionised Customer Engagement Through WhatsApp, Hits 14% CTR

Broadcast
Customer tags
Automated Chatbot
OMO Sales

Bauhaus Hit 65% WhatsApp Coupon Redemption, Bridging Digital Engagement and In-Store Sales

Broadcast
Automated Chatbot
OMO Sales
Coupons

Hong Kong Life innovates customer experience through WhatsApp, achieving 70% message read rate

One-stop Customer Service System
Broadcast
Automated Chatbot
Coupons

OPTICAL 88 amplified customer engagement through WhatsApp innovation, achieving 72% automation

One-stop Customer Service System
Broadcast
Customer tags
Automated Chatbot
Coupons

DCH Motors implemented seamless one-stop customer journey on WhatsApp, achieving an 80% message open rate

Broadcast
Customer tags
Automated Chatbot
OMO Sales
Coupons

Imperial Healer delivered personalised and interactive sales on WhatsApp, reaching an 18% message click-through rate

One-stop Customer Service System
Broadcast
Customer tags
Automated Chatbot

Mannings achieved a 40% increase in ROI via WhatsApp

Website Remarketing
Broadcast
Customer tags
Automated Chatbot
Coupons

Vita Green reached 50% click-through rate and 60% automation via WhatsApp

One-stop Customer Service System
Broadcast
Automated Chatbot
OMO Sales
Coupons
Gamification

Benefit Cosmetics launched WhatsApp appointment of beauty services, boosted booking rate by 30%

Broadcast
Customer tags
Automated Chatbot
Coupons

Venchi utilised WhatsApp to achieve 2 times sales in VIP Week

Website Remarketing
One-stop Customer Service System
Broadcast
Customer tags
Automated Chatbot

Timberland directed traffic across online and offline, achieving 7x conversion rate

Abandoned Cart Remarketing
Broadcast
Automated Chatbot
OMO Sales
Product Referral Link
Coupons

FILA’s WhatsApp Campaign: Website conversion jumped by 3.5 times

Abandoned Cart Remarketing
Website Remarketing
One-stop Customer Service System
Broadcast
Automated Chatbot
Coupons

OSIM introduced ‘Online-merge-Offline’ (OMO) sales feature, achieving omni-channel retailing and 30% of conversion rate

Website Remarketing
One-stop Customer Service System
Broadcast
Automated Chatbot
OMO Sales
Coupons

Kidsland(LEGO Certified Store) generated HK$600k revenue in 2 weeks after introducing OMO Sales

Customer tags
Customer profile & Purchase record
Automated Chatbot
OMO Sales
Product Referral Link

Lukfook Jewellery engaged customers through 1-on-1 WhatsApp Virtual Shopping

One-stop Customer Service System
Automated Chatbot
OMO Sales
Coupons
Gamification
Omni Customer

Sa Sa schieved 1000%+ vonversion rate of conversational commerce

Abandoned Cart Remarketing
Website Remarketing
One-stop Customer Service System
Broadcast
Customer tags
Customer profile & Purchase record
Automated Chatbot
OMO Sales
Coupons
Gamification
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Turn Ideas into Revenue in Seconds: Agentic AI sparks a new revenue revolution!

Speaker

Omnichat | Alan Chan, Founder & CEO

Information
Type ｜ Webinar
Date ｜ 2026/06/25 Thursday
Time ｜ 14:30
-15:30
Location ｜ Zoom
Register Now

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