Driving Customer Acquisition and Loyalty through Seamless Omnichannel Experiences

Date: 1 August, 2024(Thu)

Time: 2:45 pm – 5:00 pm 

Venue: 5-Star Hotel in HK

Language: English

In today’s dynamic digital landscape, seamless omnichannel experiences and personalised customer engagement are essential for driving acquisition, loyalty and business growth. Join us for an exclusive seminar that brings together industry leaders from Emarsys, Meta, and Omnichat to share their expertise and unlock the secrets of building intelligent, AI-powered omnichannel marketing strategies.

Key Highlights:

 Discover the latest trends and best practices in omnichannel marketing and Meta’s Ad placement

• Enrich customer data and automate segmentation by personalising every customer’s journeys

• Explore innovative AI-powered marketing tools and technologies to boost conversion and retention

This event will delve into the exploration of cutting-edge technologies, strategies, and case studies across the Retail, E-Commerce and Healthcare industries.

Don’t miss this chance to stay ahead of the curve and propel your business to new heights in the era of intelligent omnichannel marketing. Register now as seats are limited!


14:45 – 15:15


15:15 – 15:20

Welcome Remarks

15:20 – 15:40

Unlocking the Power of WhatsApp Business: Critical Knowledge for Success

Meta – Alvita Szeto, Business Director

15:40 – 16:00

How WhatsApp can accelerate Marketing, Customer Service and IT flows for Retail, E-Commerce and Healthcare Industries 

Omnichat – Jocosa Tse, Senior Account Director

16:00 – 16:20

7 Pillars of Omnichannel Personalisation

Emarsys – Niki Middleton, APAC & GC Solutions Director

16:20 – 17:00

Wrap Up & Networking


Niki Middleton

APAC & GC Solutions Director


Alvita Szeto

Business Director


Jocosa Tse

Senior Account Director

Register for the Seminar

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