AI Omnichannel Customer Experience Platform: Transform Marketing, Sales & Support

Unify customer interactions and data across all channels with AI-powered conversational suite — delivering personalised experiences with 5x higher conversions.

AI Omnichannel Customer Experience Platform
Trusted by 5,000+ Global Brands

Shape the Future of Sales, Marketing & Support with Intelligent AI Agents

Customer Service Agent

Handle customer inquiries 24/7 with smooth conversations across all channels

Smart Shopping Agent

Drive sales with personalised product recommendations and guided purchasing

Marketing Campaign Agent

Effortlessly generate campaign briefs, define target audiences, and craft content with the power of AI.

Customer Loyalty Agent

Track interactions, automate rewards, and deliver personalised experiences to enhance customer retention.

Intelligent Booking Agent

Automate appointment scheduling with real-time availability and personalised booking experiences

Custom AI Agent

Build your own specialised agent for unique business workflows

Why Omnichat?

Official WhatsApp Business Solution Provider (BSP) & LINE Tech Partner

Omnichannel Integration

Omnichat, the official WhatsApp Business Solution Provider and business partner of Meta and LINE, supports messaging integration of multiple communication channels for faster response and better customer experience.

Marketing Automation

Automatically label and categorise customers through auto-tagging and facilitate segmentation. Achieve better ROI with automated messaging campaigns – personalised broadcast, coupons and interactive games.

Sales Conversion

Break through online and offline barriers, and reach your customers anytime, anywhere by leveraging WhatsApp or LINE. Track real-time statistics and measure revenue contribution from each salespersons or shops.

Social CDP

Deliver automated customer journeys by mapping social identities and building 360° customer profiles. Trigger personalised WhatsApp messages based on the purchase behaviour.

Media Coverage

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Complete Ecosystem for Omnichannel Conversational Commerce 

Official Partners

Supports  eCommerce & CRM Integration

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