Success Stories

Trusted by 5,000+ brands worldwide, Omnichat equips companies to provide a seamless shopping experience so as to capture opportunities arising from an omnichannel business environment. Check out our success stories with renowned brands such as Sasa Cosmetic, Lukfook Jewellery, Timberland and LEGO.

Hero Story
One-stop Customer Service System
Broadcast
Customer profile & Purchase record
Automated Chatbot
Coupons
Gamification

By leveraging 24/7 chatbots and facilitating cross-team collaboration, we have better managed our customer service teams and ultimately improved our service standards.

KC Ng, CEO of MEDILASE
Broadcast
Customer tags
Automated Chatbot
OMO Sales
One-stop Customer Service System
Broadcast
Customer tags
Customer profile & Purchase record
Automated Chatbot
Broadcast
Customer tags
Automated Chatbot
OMO Sales
One-stop Customer Service System
Broadcast
Automated Chatbot
Coupons
One-stop Customer Service System
Broadcast
Customer tags
Automated Chatbot
Coupons
Website Remarketing
Broadcast
Customer tags
Automated Chatbot
Coupons
One-stop Customer Service System
Broadcast
Automated Chatbot
OMO Sales
Coupons
Gamification
Website Remarketing
One-stop Customer Service System
Broadcast
Customer tags
Automated Chatbot
Abandoned Cart Remarketing
Broadcast
Automated Chatbot
OMO Sales
Product Referral Link
Coupons
Abandoned Cart Remarketing
Website Remarketing
One-stop Customer Service System
Broadcast
Automated Chatbot
Coupons
Website Remarketing
One-stop Customer Service System
Broadcast
Automated Chatbot
OMO Sales
Coupons
Customer tags
Customer profile & Purchase record
Automated Chatbot
OMO Sales
Product Referral Link
One-stop Customer Service System
Automated Chatbot
OMO Sales
Coupons
Gamification
Omni Customer
Abandoned Cart Remarketing
Website Remarketing
One-stop Customer Service System
Broadcast
Customer tags
Customer profile & Purchase record
Automated Chatbot
OMO Sales
Coupons
Gamification
Speaker

Meta | Vicky Yiu, APAC Strategic Partnership Manager, Business Messaging
AWS | King Lai, Senior Solutions Architect, GCR
Global Payments | Kaka Tang, Sales Director
Omnichat | Christina Cheng, Account Director

Information
Type | Seminar
Date | 2026/01/29 Thursday
Time | 14:30
-17:00
Location | Causeway Bay
Speaker

Omnichat | Ken Li, Account Director

Information
Type | Webinar
Date | 2026/01/21 Wednesday
Time | 14:30
-15:30
Location | Zoom

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