Success Stories

Trusted by 5,000+ brands worldwide, Omnichat equips companies to provide a seamless shopping experience so as to capture opportunities arising from an omnichannel business environment. Check out our success stories with renowned brands such as Sasa Cosmetic, Lukfook Jewellery, Timberland and LEGO.

Hero Story
Website Remarketing
Broadcast
Customer tags
Automated Chatbot
Coupons

From unique marketing promotions to one-on-one consultations with experts, using WhatsApp helps us build personal connections with customers. Message open rates in WhatsApp are three times higher than SMS, and message click-through rates in WhatsApp are eight times higher than email messages.

Jammy Chiu, Head of Digital Business of Mannings
One-stop Customer Service System
Broadcast
Automated Chatbot
OMO Sales
Coupons
Gamification
Website Remarketing
One-stop Customer Service System
Broadcast
Customer tags
Automated Chatbot
Abandoned Cart Remarketing
Broadcast
Automated Chatbot
OMO Sales
Product Referral Link
Coupons
Abandoned Cart Remarketing
Website Remarketing
One-stop Customer Service System
Broadcast
Automated Chatbot
Coupons
Website Remarketing
One-stop Customer Service System
Broadcast
Automated Chatbot
OMO Sales
Coupons
Customer tags
Customer profile & Purchase record
Automated Chatbot
OMO Sales
Product Referral Link
One-stop Customer Service System
Automated Chatbot
OMO Sales
Coupons
Gamification
Omni Customer
Abandoned Cart Remarketing
Website Remarketing
One-stop Customer Service System
Broadcast
Customer tags
Customer profile & Purchase record
Automated Chatbot
OMO Sales
Coupons
Gamification
Speaker

META | Layla Xu, Partner Manager, Business Messaging Platform
DCH Motors | Geoffrey Ng, Head of Marketing
DCH Motors | YP Chiu, Head of IT
Vita Green | Terrence Siu, Head of IT & Group Director
Omnichat | Alan Chan, CEO & Founder
Omnichat | Amy Tsui, Senior Vice President of Sales, Greater China Region
Omnichat | Avery Tang, Regional Vice President of Customer Success

Information
Type | Seminar
Date | 2024/04/17 Wednesday
Time | 13:30
-17:00
Location | 5-Star Hotel in Hong Kong
Speaker

META | Ashley Guo, Strategic Partnerships
Miramar Group | Lucy Cheung, Director of Group
Swire Resources | Christine Tam, Senior E-commerce Manager
Omnichat | Alan Chan, CEO & Founder

Information
Type | Seminar
Date | 2023/11/22 Wednesday
Time | 13:30
-17:00
Location | 5-Star Hotel in Hong Kong

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Supports  eCommerce & CRM Integration

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