Eatizen
We utilised Omni-AI to empower our teams for enhanced efficiency, better data analysis and continuously achieving optimal results.
— Eileen Tang, Head of Digital Business of Maxim’s Caterers Limited
Turn every message into a personalised enrollment journey — with auto-replies, smart tagging, multi-agent handovers, and automated follow-ups all managed in one unified CRM platform.
Prospective students lose interest when schools or institutions take too long to answer common questions.
Staff are often consumed by repetitive tasks instead of providing a meaningful, one-to-one advising experience.
Enquiries from WhatsApp, Facebook, and Instagram get scattered — causing missed follow-ups and poor student experience.
Sending generic messages to all prospective students overlooks individual interests and academic goals, resulting in low student engagement and wasted marketing resources for schools and learning centres.
Transform QR code scans at education expos or seminars into instant leads.
Once a visitor connects via WhatsApp, automated flows tag their interests, send programme information or offers, and schedule follow-ups—helping your team convert and retain more students effortlessly.
Turn website traffic into conversations by routing visitors to WhatsApp, Facebook Messenger or Instagram with just one click. From there, automated flows qualify prospective students, apply smart tags, and deliver relevant content—ensuring no enquiry goes unanswered.
Allow students to book courses or trial lessons directly via WhatsApp—no time-consuming back-and-forth required.
When they click “Book Lesson,” a WhatsApp Flow collects key information like age and availability, applies smart tags, and automatically sends confirmations and reminders.
This saves your administrative team significant time whilst ensuring students are assigned to the correct class at your education centre.
Tag prospective students by their intended intake period. Automatically send critical application reminders, scholarship alerts, or deadline notifications via WhatsApp or LINE—all without manual intervention.
This is perfect for managing time-sensitive enrolment cycles and improving conversion rates for any school or academy.
Achieve a 10x Increase in Conversion Rates
with a ROAS of over 100%
We utilised Omni-AI to empower our teams for enhanced efficiency, better data analysis and continuously achieving optimal results.
— Eileen Tang, Head of Digital Business of Maxim’s Caterers Limited
Our focus is on personalised 1-on-1 service, both pre- and post-sale, and on understanding our customers through data.
— Howell Wong, Regional Director of Transformation and Operations of SMCP
WhatsApp has enabled us to achieve increased sales, improved customer support efficiency, and more optimised marketing campaigns.
— Frances Wong, Managing Director of Bauhaus
WhatsApp Business solutions enhance the efficiency of customer services, with the automated chatbot handling over 90% of general enquiries, it allows our team to focus on marketing work and nurturing deeper customer relationships.
– Jonathan Ko, Chief Marketing Officer of Hong Kong Life
We have observed that regardless of demographic, our customers overwhelmingly prefer the immediacy and interactivity of WhatsApp over traditional email communications, resulting in up to 26% click-through rate on our messages.
– Andrea Chan, Digital Marketing Manager of OPTICAL 88
The effectiveness of WhatsApp Broadcast messages is impressive, with an open rate as high as 80% and a click rate of 10%!
– Geoffrey Ng, Head of Marketing and YP Chiu, Head of IT of DCH Motors
Vita Green has used WhatsApp Broadcast to disseminate marketing offers to a wide customer base, achieving an impressive click-through rate (CTR) of up to 50%.
– Terrence Siu, Head of IT｜Group Director, Information Technology of Vita Green
Thanks to its strategic deployment of Chat Commerce when the epidemic broke out, Sa Sa has stood out in a rapidly changing and highly competitive business environment, leading to 400% YoY growth in website sales!
– Hong Li, Director of eCommerce at Sa Sa International Holdings Limited
The highly sought-after Brow & Lip Wax Service is now available for online reservation through the official website as well as messaging apps, which has resulted in a significant increase in the booking rate by 30%!
– Sue Leung, Retail & Operations Manager of Benefit Cosmetics Hong Kong
With Omnichat, Timberland successfully directs online visitors to salespeople at physical stores and reach a 7x conversion rate.
– JJ, Senior Marketing Manager of Timberland (Hong Kong and Taiwan)
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View More Features
Creating personalised customer social profiles by collecting and mapping identities from multiple channels.
Integrate messages from WhatsApp, Facebook, Instagram, LINE, WeChat and website live chat, and provide customer service across channels.
Send unchecked reminders with text and images to non-converting customers via WhatsApp, Facebook or LINE automatically.
Boost conversion rates by triggering in-site notifications based on customer page visits and dwell time.
Increase customer engagements through interactive games on WhatsApp, Facebook and LINE.
Create coupons to amplify conversion rates for marketing campaigns and VIP customers.
Broadcast messages to your WhatsApp, FB, and LINE targeted contacts. Get reports with opens, clicks, and revenue records.
Enhance customer support with automated messaging, marketing, and shopping experiences in a seamless manner.