Scale your business with AI-powered messaging, smart recommendations, and automated workflows.
Handle inquiries 24/7 with seamless AI-driven conversations across WhatsApp, LINE, Messenger, and more.
Increase sales with tailored product recommendations and guided shopping experiences powered by AI.
Generate campaign strategies, define target audiences, and craft compelling content effortlessly with AI automation.
Track customer interactions, automate rewards, and deliver personalised experiences to enhance retention and brand loyalty.
Automate appointment scheduling with real-time availability and a personalised booking experience.
Build a bespoke AI-powered assistant designed for your unique business workflows.
Discover how Omnichat AI Agents are transforming customer engagement and streamlining business operations.
Deliver instant AI-powered responses to enhance customer service, reduce wait times, and improve satisfaction.
The AI agent understands customer needs, refines their preferences, and delivers personalised product recommendations—even sending direct purchase links in chat for a seamless buying experience and higher conversions.
Help your sales agents craft more effective messages and deliver tailored product recommendations that agents can send directly to customers, ensuring smarter engagement and higher conversions.
Automate appointment booking by gathering customer preferences, confirming details, and adding bookings to team schedules—reducing friction and improving efficiency.
Create fully customised AI agents tailored to your business needs. Train them with your own documents, FAQs, and tone of voice to deliver faster, smarter, and more accurate responses across every customer touchpoint.
Achieve a 10x Increase in Conversion Rates
with a ROAS of over 100%
We have observed that regardless of demographic, our customers overwhelmingly prefer the immediacy and interactivity of WhatsApp over traditional email communications, resulting in up to 26% click-through rate on our messages.
– Andrea Chan, Digital Marketing Manager of OPTICAL 88
With Omnichat, Timberland successfully directs online visitors to salespeople at physical stores and reach a 7x conversion rate.
– JJ, Senior Marketing Manager of Timberland (Hong Kong and Taiwan)
Leveraging the power of WhatsApp, FILA pushed on its digital transformation strategy by adopting Omnichat’s chat commerce solutions to deliver a complete and multi-faceted shopping experience, and its website conversion jumped by 3.5 times.
– Matthew Tam, eCommerce Manager of FILA
Eu Yan Sang adopted a new retail approach ‘Online-merge-Offline’ to help deliver the omnichannel customer experience, and its Gross Merchandise Volume (GMV) has increased by 10 times.
– Vivian Chan, Senior Manager (E-Commerce) of Eu Yan Sang (HK) Limited
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Complete Ecosystem for Omnichannel Conversational Commerce
Official Partners
Supports eCommerce & CRM Integration
Other Related Features
Creating personalised customer social profiles by collecting and mapping identities from multiple channels.
Boost conversion rates by triggering in-site notifications based on customer page visits and dwell time.
Increase customer engagements through interactive games on WhatsApp, Facebook and LINE.
Create coupons to amplify conversion rates for marketing campaigns and VIP customers.
Broadcast messages to your WhatsApp, FB, and LINE targeted contacts. Get reports with opens, clicks, and revenue records.
Enhance customer support with automated messaging, marketing, and shopping experiences in a seamless manner.
Bind customers to specific sales representatives for 1 on 1 personalised service. Automatically calculate sales performance for revenue recognition.
Multiple stores and salespeople can collaborate using one WhatsApp / LINE official account, with the flexibility to customise message settings and customer allocation rules for each store.
