客服整合產業 成功案例

Hero Story
One-stop Customer Service System
Broadcast
Customer tags
Automated Chatbot
Coupons

We have observed that regardless of demographic, our customers overwhelmingly prefer the immediacy and interactivity of WhatsApp over traditional email communications, resulting in up to 26% click-through rate on our messages.

Andrea Chan, Digital Marketing Manager of OPTICAL 88
Website Remarketing
Broadcast
Customer tags
Automated Chatbot
Coupons
Speaker

Lukfook Jewellery | Nash Chan, Senior E-Commerce Manager,
JCDecaux Transport | Chris Ng, Associate Programmatic Sales Director
Omnichat | Wendy Chan, Account Director

Information
Type | Webinar
Date | 2025/06/25 Wednesday
Time | 14:30
-16:00
Location | Zoom
Speaker

NetSuite Hong Kong, Oracle | Janet Lo, Business Manager
Omnichat | Clement Lau, Senior Account Director
NetSuite Hong Kong, Oracle | Alvin Leung, Principle Solution Engineer

Information
Type | Seminar
Date | 2025/07/16 Wednesday
Time | 14:30
-16:00
Location | Zoom Webinar

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Complete Ecosystem for Omnichannel Conversational Commerce 

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Supports  eCommerce & CRM Integration

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