From the initial consultation to post-treatment care, create seamless personalized services through smart communication and precise data, boosting appointment conversions and customer lifetime value.
Marketing brings people in, but without tracking behaviors or responding in real-time, brands miss the chance to turn interest into sales.
Messages from WhatsApp, LINE, Facebook, and your website are handled manually—wasting time and risking errors.
Without complete customer profiles, it’s hard to personalize recommendations or build long-term value.
Set your own keywords—like “facial,” “slimming,” or “treatment”—and let every message find the right expert automatically. Your team replies faster, and customers get the professional care they expect.
Start the conversation with a few quick questions—like skin type or skincare goals—and use the answers to tag each customer instantly.
With these tags, you decide how to group your audience and send targeted campaigns that match real needs, spark interest, and drive results.
Give customers the option to pick their preferred consultant—based on location or personal preference.
Every conversation starts with choice, comfort, and a sense of connection that strengthens loyalty from the very first reply.
Great results are just the start—today’s beauty clients expect personalized follow-up and attention.
With automated messages like treatment check-ins, skincare reminders, and exclusive offers, your brand stays present, deepens trust, and turns every session into long-term loyalty.
Start the conversation with a WhatsApp Flow—ask about concerns like oiliness, dark spots, or sensitivity—and recommend the right products based on each answer.
From expert picks to curated bundles and exclusive offers, every customer gets a solution that feels personal and on point.
Achieve a 10x Increase in Conversion Rates
with a ROAS of over 100%
利用 WhatsApp 广播讯息一次向大量顾客发送营销优惠，方便顾客向健康顾问进行购买及预约试用装，创造高达 50% 的点击率(CTR) 。
– 维特健灵 集团资讯科技总监 Terrence Siu
Benefit 客户通过官网或通讯软件直接预约其爆款蜜蜡修眉、脱唇毛等专属服务，预约率大幅提升 30%！
– Benefit Cosmetics 零售和运营经理 Sue Leung
Timberland 通过 Omnichat 线上线下引流，成功分配线上访客给销售人员跟进，一对一提供产品推荐，快速达成7倍购物车转化率。
– Timberland 港台区高级行销经理 姜捷 JJ
FILA 运用 WhatsApp 对话商务以促进数码转型，并通过 Omnichat 为顾客带来持续、多元化的购物体验，网站转化率激增3.5倍！
– FILA 电子商贸经理 Matthew Tam
通过 Omnichat 线上线下融合 OMO 销售功能，OSIM 无缝整合了线上查询和线下销售，实现跨渠道业绩追踪，达成 30% 转化率。
– OSIM 市场经理 Regina Ip
余仁生采用「线上线下融合」新零售模式，在WhatsApp、品牌 App 的带动下，处理顾客查询、进行市场推广活动，GMV 提升 10 倍！
– 余仁生 电子商贸高级经理 Vivian Chan
预约演示
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整合多个社交媒体，包括 WhatsApp、Facebook、Instagram、LINE、 WeChat 以及网站 Live Chat 实现自动化客服，节省 50% 沟通时间。
全天候自动回覆，支持 WhatsApp、FacebookMessenger、Instagram、 LINE 官方账号、官网 Live Chat，创造无缝的客服、营销与购物体验。
