Timberland
With Omnichat, Timberland successfully directs online visitors to salespeople at physical stores and reach a 7x conversion rate.
– JJ, Senior Marketing Manager of Timberland (Hong Kong and Taiwan)
Transform traditional text promotions into interactive experiences. With Omnichat’s gamification marketing tools, businesses can use WhatsApp games to spark engagement, build loyalty, and drive repeat sales.
Customise game frequency, prize quantity, and winning probabilities to align with your marketing objectives.
Omnichat offers five flexible gamification modules that support different campaign types, from product launches to seasonal promotions, empowering brands to deliver interactive gamification experiences that keep customers engaged and entertained.
Encourage viral participation by rewarding customers for inviting friends to play. Each referral gives participants additional chances to win, driving organic reach and expanding your audience.
This approach helps attract new users from WhatsApp, Facebook, and Instagram while reinforcing loyalty among existing customers.
Monitor real-time gameplay results and analyse engagement performance with ease. Businesses can track participants, measure sharing activity, and export winning records anytime to evaluate campaign success.
These insights reveal how gamification enhances customer engagement and improves overall marketing return on investment.
Support WhatsApp, Facebook Messenger, Instagram Direct, LINE Official Account
Use broadcast messages, Facebook or Instagram posts, chatbot interactions, and in-site messages to invite customers to play. These interactive gamification tools increase engagement rates and encourage users to subscribe or make purchases.
By transforming passive followers into active participants, brands can significantly improve customer engagement and conversion opportunities.
Deliver memorable shopping experiences that boost visibility and loyalty. With one click, customers can invite friends to join the game, generating word-of-mouth exposure and free brand promotion.
This approach extends your reach organically while building a loyal customer community that enjoys playful interaction throughout the gaming customer journey.
Customers who subscribe to WhatsApp, Facebook, or Instagram can participate in interactive games that seamlessly connect online engagement with in-store experiences.
This interactive gamification approach strengthens brand awareness and encourages repeat visits, creating a cohesive gaming customer journey across multiple touchpoints.
Additionally, you can offer exclusive games to customers who reach a specific spending amount, rewarding loyalty and motivating higher-value purchases. This strategy increases average transaction value while enhancing overall customer satisfaction and long-term retention.
Gamification marketing uses interactive games to engage customers and encourage actions such as subscribing, purchasing, or sharing content. Businesses can implement WhatsApp games, interaction games for Facebook, and Instagram gamification campaigns to attract attention, build relationships, and increase sales. This approach transforms customer engagement into a rewarding experience that drives measurable business results.
Interactive gamification enhances every stage of the customer journey by blending entertainment with incentives. From awareness to loyalty, customers are motivated to interact with your brand through mini games, rewards, and social sharing. This keeps audiences active across multiple channels, improves conversion rates, and strengthens long-term customer relationships.
Yes. Omnichat supports seamless integration with WhatsApp, Facebook Messenger, Instagram Direct, and LINE Official Account. You can create campaigns that allow users to play and share directly on these platforms, delivering a unified brand experience. Learn more about WhatsApp Business API integration and Instagram Direct messaging automation to see how these tools enhance engagement and communication efficiency.
Omnichat offers five interactive game modules, including lucky draws, scratch cards, gashapon, jackpot, and draw lots. Each can be customised with your brand’s theme, prize structure, and winning probabilities. These games can be launched through Facebook posts, WhatsApp messages, or Instagram stories to boost engagement, promote products, and collect valuable customer insights.
You can begin by requesting a personalised demo to see how gamification marketing can help your business. The Omnichat team will demonstrate how to design campaigns, track performance, and integrate with your existing messaging channels. Book a demo today to discover how interactive gamification can elevate your marketing strategy.
Achieve a 10x Increase in Conversion Rates
with a ROAS of over 100%
With Omnichat, Timberland successfully directs online visitors to salespeople at physical stores and reach a 7x conversion rate.
– JJ, Senior Marketing Manager of Timberland (Hong Kong and Taiwan)
Leveraging the power of WhatsApp, FILA pushed on its digital transformation strategy by adopting Omnichat’s chat commerce solutions to deliver a complete and multi-faceted shopping experience, and its website conversion jumped by 3.5 times.
– Matthew Tam, eCommerce Manager of FILA
Eu Yan Sang adopted a new retail approach ‘Online-merge-Offline’ to help deliver the omnichannel customer experience, and its Gross Merchandise Volume (GMV) has increased by 10 times.
– Vivian Chan, Senior Manager (E-Commerce) of Eu Yan Sang (HK) Limited
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View More Features
Integrate your data across different platforms and create automated personalized interactions.
Creating personalised customer social profiles by collecting and mapping identities from multiple channels.
Boost conversion rates by triggering in-site notifications based on customer page visits and dwell time.
Increase customer engagements through interactive games on WhatsApp, Facebook and LINE.
Create coupons to amplify conversion rates for marketing campaigns and VIP customers.
Broadcast messages to your WhatsApp, FB, and LINE targeted contacts. Get reports with opens, clicks, and revenue records.
Enhance customer support with automated messaging, marketing, and shopping experiences in a seamless manner.
Bind customers to specific sales representatives for 1 on 1 personalised service. Automatically calculate sales performance for revenue recognition.
Multiple stores and salespeople can collaborate using one WhatsApp / LINE official account, with the flexibility to customise message settings and customer allocation rules for each store.