Timberland
With Omnichat, Timberland successfully directs online visitors to salespeople at physical stores and reach a 7x conversion rate.
– JJ, Senior Marketing Manager of Timberland (Hong Kong and Taiwan)
Connect your TikTok ads with WhatsApp, LINE, Instagram, and other messaging apps to create personalised conversations that drive higher engagement and conversions. Ideal for businesses using TikTok for marketing, customer acquisition, and chat-based sales.
TikTok users in Asia frequently switch between TikTok and popular messaging apps such as WhatsApp, LINE, and Facebook Messenger.
This makes it easier for businesses to run TikTok ads and guide potential customers to personalised conversations through chat.
TikTok is one of the most heavily used platforms in Asia. Users spend over 30 hours per month on the app, making it an ideal channel for brands that want to reach active audiences and build strong TikTok marketing campaigns.
TikTok users are 3.3 times more likely to engage with ads compared with other social platforms.
This gives businesses an opportunity to run TikTok ads that generate more clicks, higher interaction rates, and stronger conversions, especially when paired with an active TikTok business account and messaging integrations.
Connect your TikTok ads to WhatsApp, LINE, Facebook Messenger, and other messaging apps with a single link. This keeps conversations seamless across platforms and helps businesses turn TikTok clicks into meaningful customer interactions.
Capture leads directly from TikTok advertising campaigns and guide them through personalised shopping journeys using AI powered chatbots and automation. This strengthens your TikTok marketing funnel and increases conversion rates.
Build a valuable customer list by directing TikTok audiences to WhatsApp or LINE. Re-engage them later with personalised broadcasts that encourage repeat sales, strengthen loyalty, and improve the long term value of your TikTok business account.
Understand what customers want through interactive chats and deliver tailored product recommendations directly in WhatsApp, LINE, or Messenger. Personalised engagement improves the performance of your TikTok advertising campaigns and drives more conversions.
Streamline interactions with chatbots, automation, and AI tools. From answering questions to guiding purchases, help TikTok ad traffic move smoothly through the sales funnel while reducing manual workload for your team.
Lead customers from your TikTok ads to fun and interactive WhatsApp games where they can play, win rewards, and engage with your brand. These gamified journeys create memorable touchpoints and encourage long term loyalty.
Guide customers from TikTok to WhatsApp where they can instantly receive exclusive discount coupons. Use timely incentives to boost sales, encourage repeat purchases, and maintain a direct channel for future TikTok marketing campaigns.
Successful TikTok advertising in Asia focuses on clear audience segmentation, trending short form content, and precise interest targeting. Brands often see better results by combining strong visuals with localised messaging that reflects Asian culture and shopping behaviour. Linking TikTok ads to WhatsApp or LINE also helps turn clicks into personalised conversations that improve conversion rates.
Many businesses boost TikTok ad performance by directing users to WhatsApp, LINE, or Messenger for personalised follow up. This approach helps capture leads instantly and provides a more convenient space for customers to ask questions, view product recommendations, or receive exclusive offers. It also supports a stronger customer journey compared with relying on TikTok ads alone.
Automation tools such as AI chatbots, automated replies, and customer journey workflows help businesses handle TikTok traffic more efficiently. These tools allow brands to qualify leads, answer questions, and guide customers toward purchases without manual work. Omnichat centralises TikTok ad conversations and messaging app interactions in one platform, making it easier to scale campaigns. Businesses can book a personalised walkthrough to see how this works in practice.
E-commerce brands in Asia use TikTok ads to showcase products through short demos, unboxing clips, and creator collaborations. The strongest results come from combining TikTok advertising with messaging workflows that capture leads instantly on WhatsApp or LINE. This lets stores answer questions, share product suggestions, and offer exclusive coupons that encourage immediate purchases.
Yes. Small businesses often benefit the most from TikTok ads because of the platform’s high engagement and cost efficient reach. With a well structured TikTok business account and clear targeting, even modest budgets can generate strong results. When combined with personalised messaging and simple automation, TikTok ads help small businesses build long term customer relationships and repeat sales.
Achieve a 10x Increase in Conversion Rates
with a ROAS of over 100%
With Omnichat, Timberland successfully directs online visitors to salespeople at physical stores and reach a 7x conversion rate.
– JJ, Senior Marketing Manager of Timberland (Hong Kong and Taiwan)
Leveraging the power of WhatsApp, FILA pushed on its digital transformation strategy by adopting Omnichat’s chat commerce solutions to deliver a complete and multi-faceted shopping experience, and its website conversion jumped by 3.5 times.
– Matthew Tam, eCommerce Manager of FILA
Eu Yan Sang adopted a new retail approach ‘Online-merge-Offline’ to help deliver the omnichannel customer experience, and its Gross Merchandise Volume (GMV) has increased by 10 times.
– Vivian Chan, Senior Manager (E-Commerce) of Eu Yan Sang (HK) Limited
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Complete Ecosystem for Omnichannel Conversational Commerce
Official Partners
Supports eCommerce & CRM Integration
Other Related Features for Conversation Marketing
Integrate your data across different platforms and create automated personalized interactions.
Creating personalised customer social profiles by collecting and mapping identities from multiple channels.
Boost conversion rates by triggering in-site notifications based on customer page visits and dwell time.
Increase customer engagements through interactive games on WhatsApp, Facebook and LINE.
Create coupons to amplify conversion rates for marketing campaigns and VIP customers.
Broadcast messages to your WhatsApp, FB, and LINE targeted contacts. Get reports with opens, clicks, and revenue records.
Enhance customer support with automated messaging, marketing, and shopping experiences in a seamless manner.
Bind customers to specific sales representatives for 1 on 1 personalised service. Automatically calculate sales performance for revenue recognition.
Multiple stores and salespeople can collaborate using one WhatsApp / LINE official account, with the flexibility to customise message settings and customer allocation rules for each store.