Pricing

Flexible pricing for all sizes of business that scales as your business grow
Plan
Growth
All the basics for starting Chat Commerce
Pro
Everything you need for growing your conversion rate
BEST SELLER
Business
Advanced features and automations for scaling your business
Enterprise
Enterprise solutions for high volume merchants, and large businesses
Pricing
All plan are Yearly Only
US$ 130/month
14-day Free Trial
US$ 240/month
14-day Free Trial
US$ 320/month
14-day Free Trial
from US$ 7,500
Contact Sales
Usage Limit
Support agents
3
5
8
12
Custom Tags
50
100
200
No Limit
Active contacts
25,000
50,000
100,000
No Limit
Targeted messages (per month)
60,000
120,000
200,000
No Limit
Customer Supports
Inbox for Website, FB Messenger & LINE & WhatsApp
Website Live Chat
iOS & Android Apps
Keyword Auto Assign
Role Permission
Humand-Bot Handoff
Sales System
eCommerce Sales Tracking
O2O Commerce Sales Tracking
Contact Us
Contact Us
Contact Us
Contact Us
Members, Products & eCommerce Integration
add-on available
add-on available
Website Marketing
Web Tracking and Custom Events
Event-triggered Messages
Automated Marketing & Sales
Messenger / LINE Marketing
Visitor Social Profile Mapping *
Event-triggered Broadcast Messages
Auto Segment by Web Tracking & Bots
Multi-platform Chatbots
Segmented Broadcast
Scheduling
Shopping Cart Retargeting
add-on available
add-on available
CRM
Facebook / LINE / Email Contacts
Custom Tags & Segments
Browsing Behavior Tracking
Import Contacts
Export Contacts
Reports
Chat Dashboard & Reports
Live Visitor Activity
Campaign Dashboard & Reports
Broadcast Reports
Conversion Funnel Reports
Sales Performance Reports
Enterprise features
Custom Chat Widget Icon
WhatsApp API Integration *
Export Chat Log
Service Level Agreement
Support & Training
Documentation
Online Support
Dedicated Support Rep
Dedicated Onboarding
Dedicated Marketing Consultantion
Account Manager Training & Supports
Customized Goal & Problem Review
Marketing Automation Strategy
Performance Reports
14-day Free Trial
Growth
All the basics for starting Chat Commerce
Pro
Business
Enterprise
Growth
All the basics for starting Chat Commerce
Pro
Everything you need for growing your conversion rate
Business
Advanced features and automations for scaling your business
Enterprise
Enterprise solutions for high volume merchants, and large businesses
Pricing
All plan are Yearly Only
US$ 130 /month
Usage Limit
Support agents
3
Custom Tags
50
Active contacts
25,000
Targeted messages (per month)
60,000
Customer Supports
Inbox for Website, FB Messenger & LINE & WhatsApp
Website Live Chat
iOS & Android Apps
Keyword Auto Assign
Role Permission
Humand-Bot Handoff
Sales System
eCommerce Sales Tracking
O2O Commerce Sales Tracking
Contact Us
Members, Products & eCommerce Integration
add-on available
Website Marketing
Web Tracking and Custom Events
Event-triggered Messages
Automated Marketing & Sales
Messenger / LINE Marketing
Visitor Social Profile Mapping *
Event-triggered Broadcast Messages
Auto Segment by Web Tracking & Bots
Multi-platform Chatbots
Segmented Broadcast
Scheduling
Shopping Cart Retargeting
add-on available
CRM
Facebook / LINE / Email Contacts
Custom Tags & Segments
Browsing Behavior Tracking
Import Contacts
Export Contacts
Reports
Chat Dashboard & Reports
Live Visitor Activity
Campaign Dashboard & Reports
Broadcast Reports
Conversion Funnel Reports
Sales Performance Reports
Enterprise features
Custom Chat Widget Icon
WhatsApp API Integration *
Export Chat Log
Service Level Agreement
Support & Training
Documentation
Online Support
Dedicated Support Rep
Dedicated Onboarding
Dedicated Marketing Consultantion
Account Manager Training & Supports
Customized Goal & Problem Review
Marketing Automation Strategy
Performance Reports
Lite
Suitable for eCommerce starter who just built your online shop and building website traffic.
View the Omnichat Lite plan >

Frequently Asked Question

What is Active Contact?

Active Contacts are customer contacts added into your Omnichat CRM, including Facebook Messenger subscribers, LINE contacts, WhatsApp contacts, and Email contacts who connected on your website, but excluding unsubscribed or blocked contacts. (Note, website visitors who start conversations via Live Chat are not counted as Active Contacts, unless they add Email to create contact profile on CRM. )

What if my Active Contacts exceed the limit?

The count of total Active Contacts is displayed on your Dashboard. For Free Plan, if your contacts reach the limits, you can still receive messages from all channels. However, your account will be restricted from sending any outbound messages. For Paid Plan, if your contacts reach the limits, you can still chat with all website visitors and use full features to those contacts created within your limit. However, for those contacts newly added outside of your limit, you are restricted from chatting and message them on any channels.

What is Web Marketing Message?

Web Marketing Messages are the automated messages triggered on your website via Omnichat Live Chat widget. The messages can be created under "Remarketing message" tab on Omnichat dashboard. The message is counted when it is triggered by rules and appears to website visitors. The monthly limit for used messages will be reset on the 1st day of each month.

What if my Web Marketing Messages exceed monthly limit?

The count of monthly Web Marketing Messages is displayed on your Dashboard, and the used volume is reset on the 1st day of each month. If you reach the monthly usage limit, all message campaigns will be stopped on your website for that month. You could choose to upgrade your plan with more Active Contacts (web marketing messages) or wait for the reset in the next month.

Get Started Free

500 Contacts & 5,000 Targeted Messages per month
14-day Free access to all features of Pro Plan forever
No credit card. Easy setup. Cancel any time
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