Pricing

Flexible pricing for all sizes of business that scales as your business grow

How many contacts do you have ?

10,000 contacts

Monthly
Yearly
Save up to 30%
Save up to 30%

Growth Plan

US$ 60 / month
(Yearly Only)

10,000 Active contacts
2 Support agents
10 Custom Tags
40,000 Targeted messages (per month)
Customer Supports
Inbox for Website, FB Messenger & LINE
Website Live Chat
iOS & Android Apps
Website Marketing (unlimited campaigns)
Web Tracking and Custom Events
Event-triggered Messages
Automated Marketing & Sales
Messenger / LINE Marketing
Visitor Social Profile Mapping *
Event-triggered Broadcast Messages
Auto Segment by Web Tracking & Bots
Multi-platform Chatbots
Shopping Cart Retargeting *
CRM
Facebook / LINE / Email Contacts
Custom Tags & Segments
Browsing Behavior Tracking

Enterprise

from US$ 7,500
(Yearly only)

Up to unlimited Contacts
Up to unlimited Support agents
Up to unlimited Custom Tags
Up to unlimited Web targeted messages
Enterprise features
Remove "Powered by Omnichat"
Custom Chat Widget Icon
WhatsApp API Integration *
Import / Export Contacts
Export Chat Log
Service Level Agreement
Expert Training & Onboarding
VIP Customer Support Rep
Expert Training & Onboarding
Advanced Integration (extra costs)
Membership information
Product Feed
Shopping History
FB / LINE Order Notification
Shopping Cart Retargeting
CRM Integration (Salesforce, Dynamics365 etc.)

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Frequently Asked Question

What is Active Contact?

Active Contacts are customer contacts added into your Omnichat CRM, including Facebook Messenger subscribers, LINE contacts, WhatsApp contacts, and Email contacts who connected on your website, but excluding unsubscribed or blocked contacts. (Note, website visitors who start conversations via Live Chat are not counted as Active Contacts, unless they add Email to create contact profile on CRM. )

What if my Active Contacts exceed the limit?

The count of total Active Contacts is displayed on your Dashboard. For Free Plan, if your contacts reach the limits, you can still receive messages from all channels. However, your account will be restricted from sending any outbound messages. For Paid Plan, if your contacts reach the limits, you can still chat with all website visitors and use full features to those contacts created within your limit. However, for those contacts newly added outside of your limit, you are restricted from chatting and message them on any channels.

What's the difference in price for monthly and yearly plans?

With the yearly plan you are charged the full amount for a year with up to 30% discount. If you choose the monthly option, you are charged the original price on a monthly basis instead. The payments are made via Credit cards and automatically due monthly or yearly starting from your first payment. Other payment methods like bank transfer are available for Enterprise clients for annual billing.

What is Web Marketing Message?

Web Marketing Messages are the automated messages triggered on your website via Omnichat Live Chat widget. The messages can be created under "Remarketing message" tab on Omnichat dashboard. The message is counted when it is triggered by rules and appears to website visitors. The monthly limit for used messages will be reset on the 1st day of each month.

What if my Web Marketing Messages exceed monthly limit?

The count of monthly Web Marketing Messages is displayed on your Dashboard, and the used volume is reset on the 1st day of each month. If you reach the monthly usage limit, all message campaigns will be stopped on your website for that month. You could choose to upgrade your plan with more Active Contacts (web marketing messages) or wait for the reset in the next month.

Can I upgrade my plans anytime?

Both monthly and annual plans are able to upgrade any time by additional charge on pro rata basis, but downgrade of plan is not available. For "Monthly Plan", you could choose upgrade to 1. any plans with more contact numbers; 2. same contact level but from Monthly to Yearly. For "Yearly Plan", you could choose upgrade to any plans with more contact numbers. (Note, upgrade of annual plan will not change the original annual service period and only the additional fee will be applied to remaining period only)

Get Started Free

500 Contacts & 5,000 Targeted Messages per month
14-day Free access to all features of Pro Plan forever
No credit card. Easy setup. Cancel any time
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