In today’s competitive e-commerce landscape, relying solely on marketplaces can leave your brand vulnerable. You’re constantly competing for attention, customer loyalty is elusive, and true customer understanding remains out of reach.
This webinar will reveal how leveraging WhatsApp CRM can transform your customer engagement strategy, allowing you to:
✅ The Critical Importance of First-Party Data: Understand why owning your customer data is no longer a luxury, but a necessity for long-term business success.
✅ Strategies for Building Your First-Party Data through WhatsApp: Practical steps and actionable insights on how to ethically and effectively collect customer information via WhatsApp.
✅ Mastering Personalized Communication on WhatsApp: Techniques for segmenting your audience and sending targeted messages that foster genuine connection and drive results.
✅ Real-World Case Studies: See how businesses like yours have successfully leveraged WhatsApp CRM to build first-party data and achieve significant ROI.
Sabrina Toh
Account Director
Omnichat
