WhatsApp Flows
Elevate Customer Engagement, Simplify Tasks

With WhatsApp flows, customize experiences, streamline processes, gather insights, and enhance engagement all within WhatsApp.

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What Are WhatsApp Flows?

WhatsApp Flows enables businesses to create personalized customer journeys on WhatsApp, facilitating tasks like appointment scheduling or lead capture directly within the app. This streamlines operations, enhances user experience, and offers quick customization flexibility, all on the familiar WhatsApp platform.

Integrate Your Customers’ Omni-channel Identities to Create a Seamless and Personalized User Experience

Multiple Data Sources

Simplify complex processes with interactive flows, from scheduling appointments to capturing leads. Increase task completion rates and save valuable time for both your team and customers.

Enhanced Customer Satisfaction

Guide customers seamlessly through multiple screens, ensuring a personalized and interactive experience. Increase your customer satisfaction and conversion rates.

Centralized Data Management

Consolidate flow data and response info on a single platform for easy tracking, analysis, and campaign optimization.

Unlock Endless Possibilities with WhatsApp Flows within Omnichat Platform

VIP Event Registration

Send a broadcast to your VIP customers and invite them to your upcoming event

Automated Feedback Forms

Automatically send a feedback form to your customers once they complete a purchase and gather their post-purchase insights.

Total spend

Appointment Booking on WhatsApp

With the help of Omnichat Chatbot automatically send an appointment booking form to your customers where they can complete the booking process within WhatsApp

Capture customer information via WhatsApp signup forms and instantly reward them with coupons

Encourage your WhatsApp contacts to share their email with you by sending them a coupon upon filling out the form

Gather Your Customer’s Support Inquiries Before Responding

Automatically send a support form to your customers as soon as they write to your customer support and narrow down their issue before your staff attends to them

Help Your Customers Choose the right Product by Sharing Insurance or Service Policy Details and Pricing with them

Let your customers choose among your services and offerings and automatically send them relevant information about that service like terms and conditions or pricing.

Track Your Flows’ and Responses on Omnichat Platform

You can access overall flow information and status updates, and track and export responses for each flow within the Omnichat platform.

Achieve a 10x Increase in Conversion Rates
with a ROAS of over 100%

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Complete Ecosystem for Omnichannel Conversational Commerce 

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Supports  eCommerce & CRM Integration

Other Related Features for Conversation Marketing

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