Automate remarketing across messaging channels. Manage social media efficiently, boosting cnversions and sales.
Collect Customer Cross-channel Data for Market Segmentation
Create comprehensive customer profiles with omnichannel data for building your own Soical CRM.
Auto-tagging based on customer website activities and Chatbot interaction for personalising marketing strategies.
Customised Messages for Providing a Unique Shopping Experience
Blast out WhatsApp messages in one go, with up to 98% open rate, effectively reaching the target audience in a short time.
Get closer to your audience by including their names or birthdays in the message content, Add images, videos, buttons, and more to make your broadcasts more eye-catching.
Automatically send WhatsApp / FB / LINE reminders of unchecked items in shopping carts, and the average conversion reached 25%.
Automatically send in-site messages to remind website visitors of the latest offers, or promote brand messages, based on the browsing behaviour.
Retain Old Customers and Draw in New Ones with Interactive Marketing
Entice customers to purchase by offering discounts or special deals through Omnichat’s coupons. Support online and offline redemption, and various formats such as Promo codes, Barcodes and QR codes.
Effortlessly manage coupons across WhatsApp, Facebook Messenger, and LINE in one place, and track the performance through a real-time dashboard.
Create interesting and interactive marketing campaigns on WhatsApp, FB, IG or LINE through Omnichat!
Customise rewards, odds of winning, and mechanisms for existing customers to refer new customers, with five classic games: Gashapon, Draw Lots, Scratch Cards, Lucky Wheel and Jackpot.
Set up auto-replies for Facebook & Instagram comments to respond to your customers instantly. Applicable to general feeds, ad feeds and lives.
By leveraging social media algorithms, reach and interaction rates can be increased without additional advertising costs.
Collect Conversational Data and Analyse Campaign Effectiveness
Easily track the data of bulk broadcast, shopping cart remarketing, and website marketing. Results are visible in dashboards and performance reports, and remarketing strategies can be adjusted at any time.
Loved by
Thanks to its strategic deployment of Chat Commerce when the epidemic broke out, Sa Sa has stood out in a rapidly changing and highly competitive business environment, leads to 400% YoY growth in website sales!
– Hong Li, Director of eCommerce at Sa Sa International Holdings Limited
With Omnichat, Timberland successfully directs online visitors to salespeople at physical stores and reach a 7x conversion rate.
– JJ, Senior Marketing Manager of Timberland (Hong Kong and Taiwan)
Leveraging the power of WhatsApp, FILA pushed on its digital transformation strategy by adopting Omnichat’s chat commerce solutions to deliver a complete and multi-faceted shopping experience, and its website conversion jumped by 3.5 times.
– Matthew Tam, eCommerce Manager of FILA
OSIM introduced ‘Online-merge-Offline’ (OMO) sales feature, achieving omni-channel retailing and 30% of conversion rate.
– Regina Ip, Marketing Manager of OSIM
Leveraging Omnichat’s chat commerce solutions, Lukfook can automatically divert online customers’ enquiries to its jewellery consultants via WhatsApp Business, delivering a seamless and personalised shopping experience with warmth.
– Candy Tsui, Marketing Director of Lukfook Holdings
Kidsland(LEGO®️ Certified Store) introduced Omnichat’s OMO solution to provide personalised service, and earned $600k revenue in 2 weeks.
– Ching Yiu Lee, Chairman and CEO of Kidsland
Leveraging WhatsApp Chat Commerce, Venchi increased click rate by 5x and achieved sales by 2x in VIP Week.
– Alvin Tang, Regional E-commerce Manager
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