Timberland
With Omnichat, Timberland successfully directs online visitors to salespeople at physical stores and reach a 7x conversion rate.
– JJ, Senior Marketing Manager of Timberland (Hong Kong and Taiwan)
Scale your business with Omni AI’s omnichannel conversational AI agents, designed to deliver personalised messaging, smart product recommendations, and automated workflows. Connect with customers across WhatsApp, LINE, Messenger and more, all from one unified platform.
Generate campaign strategies, define target audiences, and craft compelling content effortlessly with AI automation.
Handle inquiries 24/7 with seamless, AI-driven conversations across WhatsApp, LINE, Messenger, and other channels, delivering consistent omnichannel support.
Increase sales with tailored product recommendations and guided shopping experiences, powered by intelligent AI agents for higher conversions.
Track interactions across channels, automate rewards, and deliver personalised experiences to boost retention and brand loyalty.
Automate appointment scheduling with real-time availability and provide a personalised booking journey for every customer.
Build a bespoke AI-powered assistant tailored to your unique business workflows, integrating seamlessly with your omnichannel customer journey.
Discover how Omnichat’s omnichannel conversational AI agents are transforming customer engagement and streamlining operations across sales, marketing, and support.
Deliver instant, AI-powered responses across multiple channels to enhance customer service, reduce wait times, and improve satisfaction with consistent omnichannel experiences.
This intelligent AI agent understands customer needs, refines preferences, and delivers personalised product recommendations, even sending direct purchase links in chat for a seamless buying journey and higher conversions.
Help your sales agents craft effective messages and deliver tailored product recommendations that can be sent directly to customers, ensuring smarter engagement and higher conversions.
Automate appointment booking by gathering customer preferences, confirming details, and adding bookings to team schedules, reducing friction and improving efficiency.
Create fully customised AI agents tailored to your business needs. Train them with your own documents, FAQs, and tone of voice to deliver faster, smarter, and more accurate responses across every customer touchpoint, supporting a complete omnichannel conversational AI strategy.
Omni AI is Omnichat’s omnichannel conversational AI platform, offering intelligent AI agents that automate customer service, sales, and marketing across WhatsApp, LINE, Messenger, and more.
Omni AI’s AI agents deliver personalised conversations, tailored recommendations, and real-time support across multiple channels, helping brands build stronger connections and increase conversions.
Yes. With Omni AI Studio, you can build fully customised AI agents trained on your own documents, FAQs, and brand tone, ensuring responses match your business style and industry requirements.
Yes. Omni AI enables omnichannel conversational AI experiences, allowing customers to interact seamlessly through WhatsApp, LINE, Messenger, and other platforms, all managed in one interface.
Omni AI supports sales and marketing teams with intelligent tools to craft effective messages, recommend products, and launch automated campaigns that drive engagement and boost conversions.
Achieve a 10x Increase in Conversion Rates
with a ROAS of over 100%
With Omnichat, Timberland successfully directs online visitors to salespeople at physical stores and reach a 7x conversion rate.
– JJ, Senior Marketing Manager of Timberland (Hong Kong and Taiwan)
Leveraging the power of WhatsApp, FILA pushed on its digital transformation strategy by adopting Omnichat’s chat commerce solutions to deliver a complete and multi-faceted shopping experience, and its website conversion jumped by 3.5 times.
– Matthew Tam, eCommerce Manager of FILA
Eu Yan Sang adopted a new retail approach ‘Online-merge-Offline’ to help deliver the omnichannel customer experience, and its Gross Merchandise Volume (GMV) has increased by 10 times.
– Vivian Chan, Senior Manager (E-Commerce) of Eu Yan Sang (HK) Limited
Book a Demo
Complete Ecosystem for Omnichannel Conversational Commerce
Official Partners
Supports eCommerce & CRM Integration
Other Related Features
Integrate your data across different platforms and create automated personalized interactions.
Creating personalised customer social profiles by collecting and mapping identities from multiple channels.
Boost conversion rates by triggering in-site notifications based on customer page visits and dwell time.
Increase customer engagements through interactive games on WhatsApp, Facebook and LINE.
Create coupons to amplify conversion rates for marketing campaigns and VIP customers.
Broadcast messages to your WhatsApp, FB, and LINE targeted contacts. Get reports with opens, clicks, and revenue records.
Enhance customer support with automated messaging, marketing, and shopping experiences in a seamless manner.
Bind customers to specific sales representatives for 1 on 1 personalised service. Automatically calculate sales performance for revenue recognition.
Multiple stores and salespeople can collaborate using one WhatsApp / LINE official account, with the flexibility to customise message settings and customer allocation rules for each store.