{"id":24456,"date":"2024-01-08T14:54:15","date_gmt":"2024-01-08T06:54:15","guid":{"rendered":"https:\/\/www.omnichat.ai\/?page_id=24456"},"modified":"2024-01-16T14:19:13","modified_gmt":"2024-01-16T06:19:13","slug":"event-review-swire-resources","status":"publish","type":"page","link":"https:\/\/www.omnichat.ai\/hk\/event-review-swire-resources\/","title":{"rendered":"Event Review &#8211; Swire Resource Limited"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"24456\" class=\"elementor elementor-24456\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-62653e2 cok e-flex e-con-boxed e-con e-parent\" data-id=\"62653e2\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-094e9bd elementor-widget elementor-widget-image\" data-id=\"094e9bd\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1145\" height=\"265\" src=\"https:\/\/www.omnichat.ai\/wp-content\/uploads\/Omnichat-x-Swire-1.png\" class=\"attachment-medium size-medium wp-image-24604\" alt=\"\" srcset=\"https:\/\/www.omnichat.ai\/wp-content\/uploads\/Omnichat-x-Swire-1.png 1145w, https:\/\/www.omnichat.ai\/wp-content\/uploads\/Omnichat-x-Swire-1-768x178.png 768w\" sizes=\"(max-width: 1145px) 100vw, 1145px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fd12dfe cok e-flex e-con-boxed e-con e-parent\" data-id=\"fd12dfe\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-52b5d34 e-con-full e-flex e-con e-child\" data-id=\"52b5d34\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-be0a0e2 elementor-widget elementor-widget-heading\" data-id=\"be0a0e2\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Amplifying E-Commerce Transformation and Customer Satisfaction with WhatsApp<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5f4ceb6 elementor-widget elementor-widget-text-editor\" data-id=\"5f4ceb6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"c-scrollbar__hider\" role=\"presentation\" data-qa=\"slack_kit_scrollbar\"><div class=\"c-scrollbar__child\" role=\"presentation\"><div class=\"c-virtual_list__scroll_container\" role=\"list\" data-qa=\"slack_kit_list\" aria-label=\"Lily (direct message, away)\"><div id=\"1704795185.159079\" class=\"c-virtual_list__item\" tabindex=\"0\" role=\"listitem\" aria-label=\"Lily. Swire:\nSwire Resources centralises and manage all WhatsApp enquiries on Omnichat. The automated chatbots are also set up to handle 79% of simple enquiries, improving customer service efficiency. Using WhatsApp as a marketing channel, Swire blasted out WhatsApp Broadcast messages to promote special offers for higher engagements and conversions. At 6:13 PM.\" aria-setsize=\"-1\" data-qa=\"virtual-list-item\" data-item-key=\"1704795185.159079\"><div class=\"c-message_kit__background c-message_kit__background--hovered p-message_pane_message__message c-message_kit__message p-message_pane_message__message--last\" role=\"presentation\" data-qa=\"message_container\" data-qa-unprocessed=\"false\" data-qa-placeholder=\"false\"><div class=\"c-message_kit__hover c-message_kit__hover--hovered\" role=\"document\" aria-roledescription=\"message\" data-qa-hover=\"true\"><div class=\"c-message_kit__actions c-message_kit__actions--above\"><div class=\"c-message_kit__gutter\"><div class=\"c-message_kit__gutter__right\" role=\"presentation\" data-qa=\"message_content\"><div class=\"c-message_kit__blocks c-message_kit__blocks--rich_text\"><div class=\"c-message__message_blocks c-message__message_blocks--rich_text\" data-qa=\"message-text\"><div class=\"p-block_kit_renderer\" data-qa=\"block-kit-renderer\"><div class=\"p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\"><div class=\"p-rich_text_block\" dir=\"auto\"><div class=\"p-rich_text_section\">Swire Resources centralises and manage all WhatsApp enquiries on Omnichat. The automated chatbots are also set up to handle 79% of simple enquiries, improving customer service efficiency. Using WhatsApp as a marketing channel, Swire blasted out WhatsApp Broadcast messages to promote special offers for higher engagements and conversions.<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-315c21a elementor-align-justify elementor-widget__width-initial elementor-widget elementor-widget-button\" data-id=\"315c21a\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#watchvideoform\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Watch Now<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f99dbd2 e-con-full e-flex e-con e-child\" data-id=\"f99dbd2\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1a0fcfa elementor-widget elementor-widget-image\" data-id=\"1a0fcfa\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"2560\" height=\"1707\" src=\"https:\/\/www.omnichat.ai\/wp-content\/uploads\/CAT_7018-scaled.jpg\" class=\"attachment-full size-full wp-image-24577\" alt=\"\" srcset=\"https:\/\/www.omnichat.ai\/wp-content\/uploads\/CAT_7018-scaled.jpg 2560w, https:\/\/www.omnichat.ai\/wp-content\/uploads\/CAT_7018-1200x800.jpg 1200w, https:\/\/www.omnichat.ai\/wp-content\/uploads\/CAT_7018-768x512.jpg 768w, https:\/\/www.omnichat.ai\/wp-content\/uploads\/CAT_7018-1536x1024.jpg 1536w, https:\/\/www.omnichat.ai\/wp-content\/uploads\/CAT_7018-2048x1365.jpg 2048w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-88cf624 cok e-flex e-con-boxed e-con e-parent\" data-id=\"88cf624\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f350bb7 elementor-widget elementor-widget-text-editor\" data-id=\"f350bb7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Swire Resources continuously enhance its e-commerce strategy with its commitment to innovation and customer satisfaction.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-45af1a0 e-flex e-con-boxed e-con e-parent\" data-id=\"45af1a0\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-bc616d6 cok e-flex e-con-boxed e-con e-child\" data-id=\"bc616d6\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-21b8d5c e-con-full e-flex e-con e-child\" data-id=\"21b8d5c\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6fe653e elementor-widget elementor-widget-counter\" data-id=\"6fe653e\" data-element_type=\"widget\" data-widget_type=\"counter.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-counter\">\n\t\t\t<div class=\"elementor-counter-title\">Enquiries Handled by Chatbot<\/div>\t\t\t<div class=\"elementor-counter-number-wrapper\">\n\t\t\t\t<span class=\"elementor-counter-number-prefix\"><\/span>\n\t\t\t\t<span class=\"elementor-counter-number\" data-duration=\"1000\" data-to-value=\"75\" data-from-value=\"0\" data-delimiter=\",\">0<\/span>\n\t\t\t\t<span class=\"elementor-counter-number-suffix\">%<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7f59346 e-con-full e-flex e-con e-child\" data-id=\"7f59346\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1896081 elementor-widget elementor-widget-counter\" data-id=\"1896081\" data-element_type=\"widget\" data-widget_type=\"counter.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-counter\">\n\t\t\t<div class=\"elementor-counter-title\">Delivery Rate<\/div>\t\t\t<div class=\"elementor-counter-number-wrapper\">\n\t\t\t\t<span class=\"elementor-counter-number-prefix\"><\/span>\n\t\t\t\t<span class=\"elementor-counter-number\" data-duration=\"1000\" data-to-value=\"99\" data-from-value=\"0\" data-delimiter=\",\">0<\/span>\n\t\t\t\t<span class=\"elementor-counter-number-suffix\">%<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-051518c e-con-full e-flex e-con e-child\" data-id=\"051518c\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7edfc8c elementor-widget elementor-widget-counter\" data-id=\"7edfc8c\" data-element_type=\"widget\" data-widget_type=\"counter.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-counter\">\n\t\t\t<div class=\"elementor-counter-title\">Read Rate <\/div>\t\t\t<div class=\"elementor-counter-number-wrapper\">\n\t\t\t\t<span class=\"elementor-counter-number-prefix\"><\/span>\n\t\t\t\t<span class=\"elementor-counter-number\" data-duration=\"1000\" data-to-value=\"65\" data-from-value=\"0\" data-delimiter=\",\">0<\/span>\n\t\t\t\t<span class=\"elementor-counter-number-suffix\">%<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-dce-background-color=\"#FFFFFF\" class=\"elementor-element elementor-element-f1fcd37 cok e-flex e-con-boxed e-con e-parent\" data-id=\"f1fcd37\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c7c463c elementor-widget elementor-widget-text-editor\" data-id=\"c7c463c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Speaker<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d53864c elementor-widget__width-initial elementor-widget-mobile__width-inherit elementor-widget elementor-widget-image\" data-id=\"d53864c\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"500\" height=\"500\" src=\"https:\/\/www.omnichat.ai\/wp-content\/uploads\/Christine.png\" class=\"attachment-medium_large size-medium_large wp-image-24572\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1984f58 e-con-full e-flex e-con e-child\" data-id=\"1984f58\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-953754b elementor-widget elementor-widget-heading\" data-id=\"953754b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Christine Tam<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fd56b0e elementor-widget elementor-widget-text-editor\" data-id=\"fd56b0e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Senior E-commerce Manager<\/p>\n<p><span style=\"letter-spacing: 0.6px;\">Swire Resources Limited<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d217f21 cok e-flex e-con-boxed e-con e-parent\" data-id=\"d217f21\" data-element_type=\"container\" id=\"watchvideoform\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5a525b9 elementor-widget elementor-widget-text-editor\" data-id=\"5a525b9\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Register to view the video<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f2109d1 elementor-widget elementor-widget-html\" data-id=\"f2109d1\" data-element_type=\"widget\" data-settings=\"{&quot;enabled_visibility&quot;:&quot;no&quot;}\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/embed\/v2.js\"><\/script>\n<script>\n  hbspt.forms.create({\n    region: \"na1\",\n    portalId: \"4971687\",\n    formId: \"cb341c5e-9db0-4e75-abba-ec5896ed8b1f\"\n  });\n<\/script>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Amplifying E-Commerce Transformation and Customer Satisfaction with WhatsApp Swire Resources centralises and manage all WhatsApp enquiries on Omnichat. The automated chatbots are also set up to handle 79% of simple enquiries, improving customer service efficiency. Using WhatsApp as a marketing channel, Swire blasted out WhatsApp Broadcast messages to promote special offers for higher engagements and [&hellip;]<\/p>\n","protected":false},"author":16,"featured_media":24577,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"class_list":["post-24456","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Swire Resource Limited | Future Commerce Summit Event Review\uff5cOmnichat<\/title>\n<meta name=\"description\" content=\"Swire Resources Limited has shared its e-commerce strategy with its commitment to innovation and customer satisfaction at the Future Commerce Summit \u2013 Redefining Customer Experience for 2024.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.omnichat.ai\/hk\/event-review-swire-resources\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Broadcast\uff5cBlast out WhatsApp Messages in One Go\uff5cOmnichat\" \/>\n<meta property=\"og:description\" content=\"Broadcast messages across WhatsApp, FB, and LINE for effective customer communication. Connect with social platforms, e-shops and CRM data for advanced filtering options to identify the most conversion-rich audiences, making efficient use of your marketing budget. 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